Policies
Rules and Regulations
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Each party or family may book up to two accommodations for the same dates. Our accommodations are designed for their specified occupancy limits, and we cannot make exceptions to these limits.
We recommend all travellers to explore trip insurance as another means to protect themselves as a traveller if they require more coverage beyond our cancellation policies.
Smoking is strictly prohibited inside all accommodations. Please use designated outdoor areas and dispose of cigarette butts responsibly.
Security deposit
- Security Deposit: A security deposit may be required upon check-in. If any damage occurs to the accommodation during your stay, you may be charged accordingly.
Cancellation Policy
- Cancellation More Than 90 Days Before Check-in: 90% refund of the total stay cost.
- Cancellation 60 to 89 Days Before Check-in: 50% refund of the total stay cost.
- Cancellation Less Than 60 Days Before Check-in: No refund will be provided.
For any additional queries or concerns, please contact our customer service team.
